Outsourcing on Ulitzer

XL Group plc (“XL”) (NYSE:XL) has unveiled a new multi-channel customer portal, which was created with the help of Accenture (NYSE: ACN), based upon XL’s global claims system, XL GlobalClaim. The XL GlobalClaim Customer Portal provides customers with access to claims information via the XL website at www.xlgroup.com/insurance, and through mobile devices and applications like the iPhone1. The portal offers real-time access to claims-related information, such as the contact details and locations of participating XL claims handlers, date of loss, policy number, and claims status. The claims data, available online and currently through the iPhone application, are generated by XL GlobalClaim, which is based on Accenture Claim Components, Accenture’s claims processing software application. Drawing on its software capabilities, mobility services expertise and deep knowled... (more)

So, You Want to Outsource an Agile Project?

Irrespective of what the Agile Manifesto says (“Customer Collaboration over Contract Negotiation”) we do require a signed contract for ANY medium to large software outsourcing engagements – and that includes agile projects. Why? Because when there is a commercial arrangement between two parties for delivery of any service where a significant amount of financial transaction is involved, there needs to be a clear agreement on: What is the service that is going to be delivered and what will be the charges for those services? What happens when things go wrong? Do's and Don’ts of how ... (more)

Research and Markets: 2011-12 France Small Business Market Opportunity Assessment Report Assesses the Impact Social Media Has On Buying Behavior

Research and Markets(http://www.researchandmarkets.com/research/ecd81f/201112_france_sma) has announced the addition of the "2011-12 France Small Business Market Opportunity Assessment" report to their offering. This study examines the France small business (SB) IT and telecommunications landscape and how it is rapidly being transformed as the SB workforce becomes increasingly more mobile and adoption of cloud/hosted services rises. The France SB Overview survey captures current deployment and future plans pertaining to budgets, spending, usage, channels, service and support, h... (more)

Emerging risks and evolving regulation demand companies pay attention: Aon and Data Privacy Day 2012

CHICAGO, Jan. 24, 2012 /PRNewswire/ -- On Jan. 28, companies around the world will recognize Data Privacy Day 2012, an annual international celebration designed to promote awareness about best privacy practices. Aon Risk Solutions, the global risk management business of Aon Corporation (NYSE: AON), encourages companies to use Data Privacy Day as an opportunity to assess network risk practices and identify where improvement may be needed. (Logo:  http://photos.prnewswire.com/prnh/20100719/AQ37264LOGO) "New risks, illustrated by the Carrier IQ mobile device privacy controversy, Zap... (more)

ManpowerGroup: Kreativere Strategien notwendig, um Spirale der Jugendarbeitslosigkeit zu unterbrechen

DAVOS, Schweiz, January 27, 2012 /PRNewswire/ -- Junge Menschen unter dem Risiko, aus der Arbeitswelt ausgeschlossen zu werden, sagt innovativer Personaldienstleister Die ManpowerGroup (NYSE: MAN), weltweit führendes Unternehmen für innovative Personallösungen und strategischer Partner des Weltwirtschaftsforums (WEF) sagt, dass an der Jugend orientierte Lösungen Teil einer kreativeren umfassenden Strategie sein müssen, um die wachsende Krise der globalen Arbeitslosigkeit junger Menschen in Angriff zu nehmen und ein gefährliches Szenario einer ganzen Generation zu vermeiden, der d... (more)